Privacy policy

Effective Date: 01-11-2025

At Treendy Retail, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices you have when using treendyretail.store.

1. Information We Collect

Personal Information: Name, email, phone number, shipping & billing address.
Order Details: Items purchased, transaction history, payment method (we don't store card details).
Technical Data: IP address, browser type, device information, cookies and usage analytics.
Communication Data: Emails, chat messages, and support interactions.
Payments are processed by third-party gateways — we do not store debit/credit card numbers on our servers.

2. How We Use Your Information

• To process and fulfil orders and send delivery updates.
• To respond to support requests and communicate about your orders.
• To improve our website, products, and services.
• To send marketing messages only if you opt in — you can unsubscribe anytime.

3. Cookies

We use cookies to remember preferences, keep items in your cart, and analyze site traffic.

4. Data Security

We implement reasonable security measures to protect your information. We never sell or rent your personal data to third parties.

5. Sharing Information

We share data only with trusted service providers necessary to:

• Ship and deliver orders
• Process payments
• Provide customer support

6. Your Rights

You may request access, correction, or deletion of your personal data. Contact us at info@treendyretail.store.

7. Third-Party Links

We are not responsible for the privacy practices of linked websites.

8. Policy Updates

We may update this policy occasionally. Please review the Effective Date above.

CONTACT INFORMATION
Website: Treendy Retail
Address: Sundar Nagar, Jalandhar, Punjab
Contact form: https://treendyretail.store/pages/contact
Email: info@treendyretail.store
WhatsApp Chat: +91 8847268344
Customer Support Working Hours: Monday to Saturday (09:00 AM - 06:00 PM)