WARRANTY POLICY

Effective Date: 01-11-2025

1. Warranty Coverage

Products purchased from Treendy Retail may come with a limited warranty depending on the type of product.

This warranty covers manufacturing defects only.

2. What Is Not Covered

Warranty does not cover the following:

• Physical damage due to misuse or mishandling
• Damage caused by liquids
• Normal wear and tear
• Unauthorized repairs or modifications
• Loss or theft

3. Warranty Claim Requirements

To apply for a warranty claim, you must provide:

• Order number
• Issue description
• Product images/videos
• Parcel opening video (if applicable)

4. Warranty Process

Once your claim is submitted, our team will review and verify the issue. If approved, you will receive a replacement unit or repair service depending on availability.

5. Warranty Duration

Warranty duration varies based on product category (7–30 days unless stated otherwise on the product page).

6. How to Contact Us for Warranty Support

Our team is available to assist you with warranty-related queries.