Warranty Policy

Effective Date: 01-11-2025

1. Warranty Coverage

Products purchased from Treendy Retail may come with a limited warranty depending on the type of product.

This warranty covers manufacturing defects only.

2. What Is Not Covered

Warranty does not cover the following:

• Physical damage due to misuse or mishandling
• Damage caused by liquids
• Normal wear and tear
• Unauthorized repairs or modifications
• Loss or theft

3. Warranty Claim Requirements

To apply for a warranty claim, you must provide:

• Order number
• Issue description
• Product images/videos
• Parcel opening video (if applicable)

4. Warranty Process

Once your claim is submitted, our team will review and verify the issue. If approved, you will receive a replacement unit or repair service depending on availability.

5. Warranty Duration

Warranty duration varies based on product category (7-14 days unless stated otherwise on the product page).

6. How to Contact Us for Warranty Support

Our team is available to assist you with warranty-related queries.